Returns and Refund Policies
Ayur67 is the brand of Sukrit Ayurveda Pvt. Ltd. This cancellation policy outlines about how you can cancel or seek a refund for a product / service that you have purchased through ayur67 website. Under this policy:
- At Ayur67 we strive to give you the best possible shopping experience. However we cannot accept exchange or return of opened or used products once sold or delivered.
- Cancellations will only be considered if the request is made 1 days of placing the order. However, cancellation request may not be entertained if the orders have been communicated to us, have initiated the process of shipping them, or the product is out for delivery. In such an event, you may choose to reject the product at the doorstep.
- Ayur67 does not accept cancellation requests for perishable items like flowers, eatables, etc. However, the refund / replacement can be made if the user establishes that quality of the product delivered is not good.
- In case of receipt of damaged or defective items, please report to our customer service team. The request would be entertained once we have checked and determined the same at its own end. This should be reported within 2 days of receipt of products. In case you feel that the product received is not as shown on the site or as per your expectations, you must bring it to the notice of our customer service within 2 of receiving the product. The customer service team after looking into your complaint will take an appropriate decision.
- In case of any refunds approved by ayur67 , it will take 7 working days for the refund to be processed to you.
- In case of any problem or quality issue with the product, you can give us a call or email us within 24 hours of delivery. You can CONTACT US on + 91 99706 33675 or mail us at [email protected] and our Customer Care will assist you on this.